Use this text to answer questions in as much detail as possible for your customers.

Use this text to answer questions in as much detail as possible for your customers.

Please refer to refund-policy for our full policy. Items must be returned in the same condition they were received in and follow the applicable conditions listed in our guidelines:

APPAREL

Items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached. For Tops and Dresses, please be careful of makeup or deodorant rubbing off on the garment.

SHOES

Shoes scuff very easily on any hard surface. Always try on shoes on the carpet. Shoe boxes are an essential part of the product presentation and must be returned undamaged, along with the shoes.

SWIMWEAR AND LINGERIE

Please try on over your underwear for sanitary reasons. Do not remove the protective slip.

COSMETICS AND BEAUTY PRODUCTS

Hygiene and safety are important to us. We will accept back beauty products within 30 days, provided that they are unused and unopened. Products where the protective seal is no longer intact, opened, or used, cannot be returned for a refund.

FINAL SALE ITEMS

A small number of heavily discounted items may be marked FINAL SALE, in which case they are not eligible for refund, exchange, or store credit.

• Fast 7 business days local IL shipping

Unfortunately, we are not able to change out the items in an order once the order has been placed. We can however cancel an order at any point before it ships out. You can then place a new order for the correct product.

We do our best to ensure timely deliveries for all orders. please bear in mind that we are only provided with an estimated delivery date from our carriers. On a rare occasion, these packages can arrive outside of the estimated timeframe.

• Pre-orders are orders for items that are not in stock currently but that are expected to be available for purchase at a later date. The estimated arrival date for the item will be displayed on the product page. If you submit a pre-order, the item will be reserved for you and mailed out to you as soon as the shipment reaches our store. We will send you an email when the item arrives as well as when the item ships out.
• Once we receive your item in our store it then takes 2 business days to process the shipment through quality control before we ship it out.

If the item you want is out of stock, we suggest signing up for the wait list or submitting a special order if available. We'll notify you by email if the item becomes available!